Image Credit: HPD

The agency received over 98,000 unique complaints about heat or hot water last season. On October 1, 2020, the Department of Housing Preservation and Development announced the start of the 2020 – 2021 heat season, in which all residential building owners are required to maintain specific indoor temperatures. From October 1, 2020 through May 31, 2021, building owners must maintain indoor temperatures at 68 degrees when outdoor temperatures are below 55 degrees during the daytime and a minimum of 62 degrees indoors overnight regardless of the outdoor temperature. Hot water must be provided at 120 degrees year-round.  (read more…)

Image Credit: Office of the Comptroller

Audit of NYCHA’s Controls over Heat Maintenance revealed inefficiencies in work order tracking system and inadequate boiler inspection. On May 28, 2020, the Office of the Comptroller released the results of its audit of the New York City Housing Authority’s (NYCHA) controls over heat maintenance. The audit report stated that NYCHA’s current system for tracking heating complaints is inefficient, and NYCHA’s system for tracking its boilers is inaccurate and uncomprehensive. NYC Comptroller Scott Stringer called for NYCHA to upgrade NYCHA’s system during warmer weather before “thousands more residents are left in the cold again.” (read more…)