Mayor Announces “Text With Eric” Initiative to Communicate with New Yorkers Via SMS

Mayor Eric Adams. Photo Credit:

On August 31, 2023, Mayor Eric Adams announced “Text with Eric,” a new communication initiative that will enable New Yorkers to receive text message updates about the administration and new services and to send responses about their thoughts with the city. 

The messages will be facilitated through Community, an SMS engagement platform. Community has previously been used by President Joe Biden, former President Barack Obama, and other notable organizations, figures, and companies. New Yorkers can text 917-909-2288 to begin receiving messages and updates from the administration and use the same number to send feedback. 

Mayor Adams stated, “Hit me up, New York — I’m at 917-909-2288. We want to hear from you about how the city is doing, and we want to let you know about all the great things happening across the five boroughs. This is the most accessible administration in history, and we’re excited to be in touch with you in so many ways.”

Fabien Levy, Deputy Mayor for Communications, stated, ““News organizations are realizing all the ways they can utilize 21st century technology and how they can adapt to meet their consumers where they are. It’s time our city government finally does the same. We’re committed to speaking to New Yorkers everywhere we can about all that is going on in the greatest city in the world. And this new platform will allow us to do just that, while helping us get the feedback we need to deliver the best product we can to our city’s residents.”

Matthew Fraser, New York City Chief Technology Officer stated, “This administration is constantly pursuing new avenues to use technology to communicate directly with New Yorkers on issues that matter to them. Today’s launch of ‘Text with Eric’ marks a bold next step in these efforts, ensuring that news straight from the source is readily available at our residents’ fingertips. I am proud to support this effort to raise awareness of all the great work this administration is getting done on behalf of New Yorkers.”

By: Veronica Rose (Veronica is the Editor of CityLand and a New York Law School graduate, Class of 2018.)


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