NYCHA Chair & CEO Shola Olatoye standing with NYLS Professor & the Center for New York City Law Director Ross Sandler (left) and NYLS President and Dean Anthony Crowell (right). Image credit: CityLand

On Friday March 18, 2016, the Center for New York City Law at New York Law School hosted the 132nd CityLaw Breakfast.  The event speaker was New York City Housing Authority Chair & CEO Shola Olatoye.

Ms. Olatoye was welcomed by Anthony Crowell, Dean and President of New York Law School, and introduced by Ross Sandler, Professor of Law and Director of the Center for New York City Law.  She discussed the NextGen NYCHA Plan and how its new financial model for NYCHA changes and improves NYCHA’s operations.  Ms. Olatoye focused her speech on the efforts NYCHA is making to improve its customer service and community relations, which is one of the four “pillars” of the NextGen NYCHA Plan.

Ms. Olatoye stressed that NYCHA must first eliminate the “recurring deficits” it has been operating under for at least 10 years and noted the Administration’s help in this effort by forgiving NYCHA’s City-owed debts and incorporating NYCHA into its overarching plans for affordable housing.  She emphasized that the new model laid out by NextGen NYCHA will allow NYCHA to collect much-needed revenue while improving its customer relations via online services and enhanced community outreach efforts.

To watch the complete video, click here.