
Image Credit: Office of the Comptroller
Audit of NYCHA’s Controls over Heat Maintenance revealed inefficiencies in work order tracking system and inadequate boiler inspection. On May 28, 2020, the Office of the Comptroller released the results of its audit of the New York City Housing Authority’s (NYCHA) controls over heat maintenance. The audit report stated that NYCHA’s current system for tracking heating complaints is inefficient, and NYCHA’s system for tracking its boilers is inaccurate and uncomprehensive. NYC Comptroller Scott Stringer called for NYCHA to upgrade NYCHA’s system during warmer weather before “thousands more residents are left in the cold again.” (more…)

NYC Comptroller Scott Stringer. Image credit: Office of the New York City Comptroller
Audit shows Housing Department has inadequate controls in place to monitor and keep track of vacant units. On June 24, 2015, New York City Comptroller Scott Stringer released an audit report that examined how the New York City Housing Authority manages vacant apartments in developments throughout the city. The report discussed the process by which an apartment becomes vacant in NYCHA’s system and when certain units are taken off of the rent roll. NYCHA classifies apartments as either being on the rent roll (on roll) or off of the rent roll (off roll). On roll units are those that are either occupied by a tenant or in the process of being turned over to a new tenant. Off roll units are those that are not available for residential use for an extended period of time due to major repair or renovation.
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