The live helpline replaces the former helpline where tenants left messages and received callbacks. On July 17, 2023, the Mayor’s Public Engagement Unit (PEU) launched a live operator Tenant Helpline to better assist tenants experiencing housing crises. The new live call system will be a critical resource for New Yorkers facing eviction, harassment, or unacceptable living conditions and represents PEU’s ongoing commitment to maintaining and improving tenant support structures established during the pandemic.
Search Results for: Public Housing Assistance
Comptroller’s Report Finds NYCHA Miscalculated Rent at Red Hook Houses
NYCHA miscalculated rent increases for one in five tenants at Red Hook Houses, overcharging some and undercharging others. On June 7, 2023, City Comptroller Brad Lander announced that the New York City Housing Authority (The Authority, or NYCHA) miscalculated sampled rent adjustments at the Red Hook East and Red Hook West developments in the Red Hook neighborhood of Brooklyn.
Council Adopts Law to Extend Waivers of Accessory Sign Violations
On March 19, 2023 the New York City Council adopted Local Law 43 (2023). The measure was originally introduced as Introduction 886 by Council Member Keith Powers in January 2023. The law extends a freeze on issuing penalties to property owners who are in violation of certain rules that govern accessory signage through January 1, 2025. A previous freeze was already put into place via Local Law 28 (2019) which started June of 2019.
Proposed Council Bill Seeks Feasibility of Universal Benefits Application
A universal application for city benefit programs might be coming to New York City. On February 2, 2023, Councilmember Crystal Hudson introduced Introduction 910 to the City Council. The bill would mandate the Commissioner of the Department of Social Services to complete and publish a report on the feasibility of creating a universal benefits application for city benefit programs. Should the creation of a universal application be deemed feasible, it would allow individuals to use … <Read More>
City Commits $3.1 Million Over Four Years to Combat Source of Income Discrimination
On March 2, 2023, the Department of Housing Preservation and Development announced that$3.1 million will go towards efforts to combat source-of-income discrimination for New Yorkers who rely on rental assistance. Source-of-income discrimination is an illegal practice by landlords, owners, and real estate brokers who refuse to rent to current or prospective tenants seeking to pay for housing with vouchers, subsidies, or other public assistance.